Shipping policy
SHIPPING POLICY
Effective Date: August 19, 2026
Thank you for choosing our brand. Every piece we release is designed with purpose, quality, and attention to detail. We carefully prepare each order so that it arrives ready to be worn, experienced, and enjoyed.
1. ORDER PROCESSING
Orders are typically processed within 3-7 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.
During product launches, limited drops, promotions, or periods of unusually high order volume, processing may take slightly longer. If a significant delay occurs, we will communicate with affected customers as soon as reasonably possible.
Once your order has been fulfilled and handed to the carrier, you will receive a shipping confirmation email with tracking information.
2. SHIPPING WITHIN THE UNITED STATES
We currently ship to addresses within the United States and its territories where carrier service is available.
FREE STANDARD SHIPPING
Orders $100+ → FREE U.S. STANDARD SHIPPING
Orders under $100 → Shipping calculated at checkout
The $100 minimum is based on the merchandise subtotal after applicable discounts and before shipping charges and taxes, unless otherwise stated in a promotional offer.
Available shipping methods and any applicable charges will be displayed at checkout.
STANDARD SHIPPING
Our estimated standard delivery time is:
3–7 business days after order processing
Delivery estimates are provided by the carrier and are not guaranteed. Actual delivery times may vary because of weather, carrier delays, holidays, incorrect addresses, or circumstances beyond our control.
3. SHIPPING COSTS
For qualifying orders of $100 or more, standard U.S. shipping is free.
For orders below $100, shipping charges are calculated at checkout based on the destination, package weight, and shipping method selected.
From time to time, we may offer promotional shipping rates, expedited shipping, or other shipping incentives. Any special promotion will clearly state its applicable terms.
4. ORDER TRACKING
Once your order ships, you will receive an email containing your tracking information.
Please allow up to 48 hours for tracking information to become active in the carrier's system.
If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, your building's management or mailroom, and the carrier's delivery information.
If you still cannot locate your package, contact us so we can assist you in determining the appropriate next step.
5. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you realize that you entered an incorrect address, contact us as soon as possible. We will make reasonable efforts to correct the address before the order ships.
Once an order has been shipped, we cannot guarantee that the address can be changed.
If a package is returned to us because of an incorrect or incomplete address provided by the customer, the customer may be responsible for the additional shipping cost required to reship the order.
6. LOST, STOLEN, OR DAMAGED PACKAGES
Once an order has been delivered to the shipping address provided by the customer, we are not responsible for packages that are subsequently lost or stolen.
If your package arrives visibly damaged, please take photographs of the package and its contents and contact us as soon as possible.
For packages that appear to be lost in transit, please contact us so that we can review the tracking information and determine the appropriate course of action.
7. DELAYS BEYOND OUR CONTROL
We are not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, transportation interruptions, governmental actions, or other unforeseen events.
However, if we become aware that an order cannot be shipped within the timeframe originally promised, we will communicate with the customer regarding the delay and available options.
8. PRE-ORDERS AND LIMITED DROPS
Some products may be offered as pre-orders, limited releases, or special drops.
When applicable, the estimated fulfillment or shipping timeframe will be clearly communicated on the product page before purchase.
Pre-order items may ship separately from other items in the same order.
If an order contains both in-stock and pre-order items, the order may be held until the pre-order item is ready unless otherwise stated.
9. INTERNATIONAL SHIPPING
We ship internationally to many countries worldwide through our print-on-demand fulfillment partner. International shipping rates and estimated delivery times are calculated at checkout. Customers are responsible for any applicable customs duties, import taxes, VAT, or other charges imposed by the destination country.
10. SHIPPING AND RETURNS
Shipping charges are generally non-refundable unless the return or refund is the result of an error on our part or otherwise required by applicable law.
Please review our Return & Refund Policy for information regarding returns, exchanges, defective merchandise, incorrect items, and other eligible situations.
11. CONTACT US
If you have questions about your order or shipping, please contact our customer service team through the contact information provided on our website.
When contacting us about an order, please include your order number so that we can assist you more efficiently.
OUR COMMITMENT
We believe that the experience should begin before you receive the product.
From the moment your order is placed to the moment it reaches your door, we are committed to providing clear communication, careful fulfillment, and an experience worthy of the brand.
Thank you for supporting our journey.